Welcome to our December 2007 Customer Newsletter

During 2007, we have had the opportunity to work with many of you in reviewing your reporting and planning processes. The role of the Finance Director has changed dramatically over recent years, and there is increased recognition that the internal customers of the Finance Department need a much higher quality of information, and much greater control over what happens in their departments.

It’s a challenging role, made all the more complex by increasing regulation and the need to respond quicker to changing markets. Stakeholders in the business demand a different service to the external ones, who will expect the Finance Director to take full ownership of the results.

Given this constant demand for information, the Finance Manager must ensure that he has processes that capture data accurately and quickly, and that his reporting is timely and relevant to the business. Not only that, he has to be able to look ahead and help colleagues understand the implications of the decisions that they make, or assess the impact of external events on his business.

In this issue of I News, we look at three key areas for you.

Controlling the Spend in an organisation is a key function, but once the targets have been set, it’s a function that properly sits within the operation team. Proactis provides a robust and quickly implemented solution to controlling Costs within the business.

Managing the reporting and forecasting function is often a cumbersome process, based on spreadsheets. Here, we look at how Vision can be used to very quickly gain control, and reduce the risk in that process.

Finally, we’d like to introduce you to one of our partners, Intelligent Payment solutions. Based on the well respected SalesForce.com, these solutions provide cost effective and low risk solutions to simplifying the payment and collection cycle, provide document management workflow and full CRM type solutions.

We’ll be running seminars in January and February around these topics, but in the meantime if you would like any further information please do contact either myself or James at the main office.

May I take the opportunity to thank you for your continued support in 2007, and wish you all the very best for Christmas and the New Year.

Chris Moran
Account Director

Quick Links - please click on a link below to be taken straight to the feature:

News from Support

Spend & Reporting

Payment & Collection

Vision

Did you know

 

News From Support

News from General Systems

• Recent months have seen a number of exciting developments at General Systems, delivering even greater support to our clients

• Infor have recently announced that the INFOR CPM offering, which many of you have under the SunSystems BI banner, has been recognised as the market leader in the latest Gartner survey.

• Following the launch of INFOR Expense management, General Systems have been appointed as a key provider for this product, which also includes employee timesheets. This is a key solution for services and IT organisations who wish to monitor time and costs against internal and external projects.

• General Systems have also launched a comprehensive hosting service, delivering a complete Disaster recovery, Business Continuity and DBA service for a fixed monthly fee.

• In recent months, General Systems have acquired some 20 new clients across a range of sectors, making this one of our most successful periods, and I would like to thank you for your confidence in our team.

• We have also introduced some new staff to the business, and in particular I’d like to welcome Adrian Stores on board. Adrian has taken on the role of Marketing Manager, and will be meeting many of you at our events next year.

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Spend & Reporting

Focus on Proactis

“How can I control Spend”

This is a typical comment made by our clients, who are struggling to manage constant change, yet remain competitive and responsive.

Few Finance Executives can truly say that they have expenditure under control. Few have visibility of costs and few can confidently say that purchases are properly organised.

The issues however is not just about controlling spend. There is a broader concern. Organisations that spend time and resources planning and budgeting, particularly at this time of year, very often do not have the controls in place to implement the budget. All too often, we see the evidence of this.

If you are setting budgets this quarter, how will you manage them next year?

Management reports are often published which are a mixture of approved invoices and estimated accruals, but which take no account of the committed spend. Variance is calculated against the budget, but in reality the reports are a “best estimate” of the position. Decisions are therefore made on inaccurate information.

If you are in a competitive market, or are responsible for stakeholder funds, then this is simply not good enough! Being competitive means having accurate, timely information that helps you make proactive decisions. Be assured, your competitors are achieving this.

Over recent years, we have spent a lot of time with our clients understanding how improvements in processes and costs can help them become more competitive, more efficient and more responsive.

As a result, we have forged new alliances that help us enhance and improve the support we give our clients.

One of our key partners is PROACTIS. And we have been working with our colleagues there to provide solutions for clients in these key areas, with great success.

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Payment & Collection

Focus on IPS

General Systems, now has a strategic partnership with Intelligent Payment Solutions…

The partnership offers organisations solutions for automating the Accounts Payable functions, delivering real cost savings into this key area of business.

Based on the hugely successful Salesforce.com solution, modules developed by IPS will automate the collection of Direct Debits, Credit Card payments and invoice payments by BACS. The solutions offer considerable savings for organisations in these areas, and represent a significant improvement in the functionality that is offered to the key payments functions.

Tony Russell, Managing Director of IPS, said:

“I am delighted to announce this partnership, which brings together two companies with a wealth of experience in helping organisations achieve real cost savings in their business processes.”

Frank Coyle, MD of General Systems commented:

“This addition to our portfolio clearly demonstrates our commitment to create Best in Class Companies here in the North West. On demand software offers a clear, cost effective alternative to the high capital costs of traditional systems and will be a key driver for development in the future.”

Salesforce.com is a world leader in on demand software and is providing the platform around which these solutions are built.

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Vision

Focus on Vision

Vision Budget Management is an innovative and intelligent budget management tool designed to control the entire budget process from your desktop. Vision Budget Management streamlines the budgeting process, delivers control, reduces budget iterations, improves planning, and optimizes the use of financial data.

Budget Management through Excel
Vision Budget Management allows you to manage all aspects of enterprise-wide budgeting, forecasting and planning. The design of Vision Budget Management embodies an inherent understanding of SunSystems and capitalizes on the powerful functionality of Microsoft Excel, Vision Executive and Vision XL. Individuals within an organization can control their own area of accountability. Responsibility is assigned by Budget, Budget Group and workbook. Budget workbooks are allocated and dispatched to individuals to complete then return to the person responsible for collation, checking and approval.

Budget Management Data Warehouse
Vision Budget Management is used to first build then retain the budget structure. This process includes the identification and allocation of a budget ledger as the Data Warehouse. Once the budget administrator has received completed workbooks, Vision Budget Management validates the contents and transfers the data to the Data Warehouse. Status Codes can be used to manage the stages of budget development and version control enables iterative budget development. Version and Status information is transferred to the Data Warehouse along with the workbook data, allowing sophisticated budget analysis through Vision Executive and Vision XL.

Powerful Analysis and Reporting
Budget outcomes can be reported using Vision Executive or Vision XL. Vision Executive users have access to Drilldown and Breakout functions that allow you to scrutinize the consolidated budget in fine detail. You can also utilize the Format Tables facility to highlight abnormalities or inconsistencies in your data. Vision Alert can be used for automatic exception reporting and distribution.

Forecasting
Vision Budget Management can help you create and manage forecast data as part of your ongoing forecasting process throughout the year.

Existing and New users of Vision can now benefit from the latest release of Vision, Vision 6. This delivers increased functionality and ease of use and is now provided as a suite of reporting tools. including Vision Executive, Vision Xl and Vision Word as standard, This allows the users to select the most appropriate reporting tool for the task from a simple drop down menu.

Vision delivers….
Integrated Analytics; helping you detect and explain trends, problems and opportunities that affect your business

Enterprise wide Distribution; Vision Net Enterprise allows you to store share and distribute reports around the business via the web.

Intuitive dashboards; transforms existing reports into financial, operational or performance dashboards

Flexible documents; Vision Word provides an optimal tool for creating monthly statutory or management reports.

Secure Data Integrity; using the latest Serduct technology, Vision is able to report over many databases in your organisation, not just SunSystems. This delivers secure meaningful reporting via easy to use routes that help you make sense of your business.

Secure Access and control; as you would expect, Vision provides security that safeguards sensitive data and reports, regardless of the data source.

Upgrading to Vision 6 is a simple step for most clients and is highly recommended. For details of our cost effective upgrade route, and for more details on how Vision can help your organisation, please contact helen.parker@generalsystems.co.uk or our support team on 0161 495 6702

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Did You Know? ...Sales Invoicing

Are you invoicing regular charges, such as Rent, Maintenance and service charges?

Regular charges are often rekeyed at every invoice cycle, taking up time and resources at a key time.

If you use Spreadsheets to do this, they often contain errors and miscalculations that also take up time and resources in correcting.

SunSystems Sales Invoicing, with Recurring Invoicing, manages the enitire sales invoicing cycle, including the management of Deferred income, and accrued income. Full contract information, control of billing cycles, discounting, and automatic posting to the Ledgers is all handled easily and quickly.

Key Features

• Standard, Scheduled or Blanket/Contract Invoicing
• Inventory or Non-Inventory Transaction
• User updateable Selling Prices
• Price Book hierarchy of up to 10 Levels for Complex Requirements
• Scheduled Invoice payments based on Payment Rules
• Enter all details of the contract once and the Invoices will be generated automatically on the correct basis. You decide the frequency of invoice generation.
• Full Accrued and Deferred Income calculations

For more information please contact james.swinnertonr@generalsystems.co.uk or our support desk on 0161 495 6702

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Key Contact details: Support Desk: 0161 495 6700, Support@generalsystems.co.uk

Web Site: Generalsystems.co.uk

Chris Moran, Account Director: 07747664181, Chris.moran@generalsystems.co.uk